Retention Marketing Manager
E-commerce ∙ Vilnius Lithuania ∙ Hybrid remote ∙ Full time
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We’re a small but mighty team on a daily growth spree — scaling our own DTC brands and distributing a portfolio of others across 16+ international markets.
With strong momentum and a proven growth model, we’re now doubling down on retention. Your impact will be direct and visible — shaping how customers engage with our brands, driving repeat purchases, and maximizing LTV. In a lean, high-performing team like ours, there’s real opportunity to become a core part of the company as we continue expanding.
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Your Role
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Own email, SMS, and retention strategy end-to-end — from concept to execution
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Build and scale lifecycle journeys that maximize engagement, revenue, and LTV
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Lead a structured testing and optimization roadmap that drives continuous improvement
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Use customer data and behavioral insights to design smarter segmentation and messaging strategies.
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Collaborate with creative, performance, and design teams to deliver high-converting assets
As We Scale, You’ll Have the Opportunity To
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Lead late-funnel growth initiatives — turning cross-sell, upsell, and reactivation into key revenue levers
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Expand retention strategy into loyalty programs, subscriptions, and referral systems
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Collaborate closely with acquisition teams to align retention and performance goals
What We’re Looking For
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2+ years of experience leading lifecycle/email/SMS marketing in e-commerce or DTC
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Proven track record of driving retention and LTV growth at scale
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Strong analytical and strategic mindset with a test-and-learn approach
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Ability to translate data into impactful lifecycle and growth strategies
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Collaborative, creative, and proactive in identifying new opportunities
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Bonus: experience in both email design and copywriting
4000–5000+ EUR monthly salary, based on experience. Performance-based bonuses.
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